Background - How to build and enable productive patterns of communication
Key take aways
- Communication patterns are a key driver of team performance – empirically this is more important than e.g. individual intelligence, talent, personality and skills of team members
- Productive communication patterns can be cultivated observing equal contribution, leader example, creating communication opportunities and platforms, and training according communication behaviors
- Trust and a climate of psychological safety is a key enabler for team members to engage actively in open, productive communication
Browse the slides used in the video
The following literature is cited in this section:
- Edmondson, Amy C. (2012) Teaming. How Organizations Learn, Innovate, and Compete in the Knowledge Economy. New York: Wiley.
- Pentland, A. (2012) The New Science of Building Great Teams, Harvard Business Review (April).
- Pentland, A. (2014) Social Physics. How Social Networks Can Make Us Smarter. New York: Penguin.
Find the slides shown in this video also for download below.
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